Housing · Greater London
Council Estate Management Survey Framework — 3,200 Homes
A London borough required a management-survey framework across 3,200 tenanted homes, communal blocks and estate buildings to update legacy registers.
Project anonymised by sector and region. Named version available on request once the client has confirmed publication consent.
Property overview
Mixed council stock including 1930s Corporation cottages, 1950s–1970s medium- and high-rise blocks, sheltered schemes and estate outbuildings.
Challenge
Legacy registers were paper-based and inconsistent, and access to tenanted properties needed careful communication and safeguarding coordination.
Survey undertaken
Rolling management surveys to HSG264 Regulation 4, with communal area re-inspections and voids surveys triggered on property turnover.
Materials identified
- Textured coatings to ceilings and airing cupboards
- AIB bath panels, boiler cupboard linings and communal riser boxings
- Vinyl floor tiles and bitumen adhesives in kitchens and communal areas
Laboratory testing
~2,400 bulk samples analysed across the framework to UKAS ISO/IEC 17025, with priority routing for voids and repairs disturbance requests.
Our solution
Elements delivered a rolling management-survey framework, tenant-friendly appointment coordination, and a fully digital register integrated with the borough's housing management system.
Outcome
The borough operates from one live asbestos database with tenant-safe workflows for repairs, voids and planned maintenance.
Results at a glance
- 3,200 dwellings and 180 communal areas surveyed
- Digital register live for repairs and voids teams
- Prioritised removal programme for high-risk items
- Tenant no-access rate below 4%
Timeline
18-month framework with rolling voids and re-inspection cycles
Report turnaround
Individual property reports within 5 working days; live register
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