Quick answer
Managing agents typically hold the day-to-day CAR 2012 Regulation 4 duty on behalf of the freeholder. They must ensure a current HSG264 survey and register exist for all communal parts, an active management plan is in place, reinspection is booked, and contractors are briefed before any works.
Operational duties
A well-run agent will:
- Commission an initial HSG264 survey on portfolio takeover
- Maintain an asbestos register per block
- Book annual reinspection
- Brief contractors before any works, using the register
- Record every disturbance and update the register
- Recover reasonable costs through the service charge in line with s19/s20 LTA 1985
Frequently asked questions
Common questions
Can we delegate to a consultant?+
Yes — an asbestos consultancy commonly holds the register and plan on the agent's behalf.
Do we need section 20 for every survey?+
Only if a single leaseholder's contribution to the works exceeds £250.